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These General Conditions of Use (hereinafter, “CU”) regulate the use of the website owned by Voyages Orsom, SL, with address at Calle Escar, 6-8, El Far building, 08039 Barcelona , registered in the Mercantile Registry of Barcelona, ​​in volume 32323, folio 0067, sheet no. 22006777, 1st inscription, with NIF number: B62169628. or is an informative website about the tourist activities carried out on the ships owned by Voyages Orsom.SL.

In any case, access to or by any Internet user implies acceptance and compliance with these General Conditions of Use and any other particular condition of the product or service offered by the user. that, prior to accessing and / or using said contents, the user must carefully read the Terms of use.

2. USERS or is a website with free access and free visit by all Internet users for all ages, without the need to register.

In any case, access to the services offered by Voyages Orsom, S.L.Implifies the acceptance and compliance with the General Conditions of Use in the version published at the time the Website is accessed.

The prices presented on the website include the rates of the port of Barcelona, ​​VAT and other taxes that may apply.

The prices on the website are final prices. No additional amount shall be paid to the collaborator or third party for the enjoyment thereof, except taxes, transportation and / or digital fee.

Prices will be modified if there is a group of more than 20 people, in which case you can discount up to one euro per ticket.

As for charter or private cruises, prices have to be consulted with the offices.

Payment will only be made by credit card or cash at the Voyages Orsom S.L. kiosk. Located in the street of les drassanes.

Voyages Orsom, S.L. has the highest security measures commercially available in the sector.

In accordance with Law 15/1999 on the Protection of Personal Data, we inform you that all e-mail addresses provided by the User will be treated with the utmost confidentiality and for the sole sending of an invitation e-mail to register on the web, not being incorporated into the files of Voyages Orsom, SL, without the subsequent consent of the holders through their previous registration as a web user, so any forwarding of sponsorship e-mails will be a consequence of an action or express request of the sponsoring user.

Every purchase made by the User requires the acceptance of the Conditions of Use, by marking the corresponding box, and expressly assumes knowledge and acceptance of the particular conditions and details of the services and / or products of the Plan acquired.

7.1. Cancellation by the client.
The maximum period for a cancellation by the client is 7 working days or more, before the departure of the ship, in this case the total cost of the service will be returned to the client.

7 calendar days before departure, the refund is 100%
6 calendar days up to 48 hours before departure the return is 50%
24 hours before departure the return is 20%
less than 24 hours before departure there is no refund or refund
The refund can be made effective:

In person: You have to go through our sales kiosk and present the coupon, your ID or passport and the credit card with which the payment was made (in this case we will pay you the money in the credit card).
Via e-mail or fax: Via email or fax. To be able to make the return of the money, the client will have to provide the scanned coupon and a bank account number or credit card where the total amount of the service will be paid.
No refunds will be accepted for withdrawal of the service in case the cancellation is less than 7 days (including the seventh day) of the departure of the ship, the user will be obliged to take charge of the direct cost of the cancellation of the service.

7.2. Cancellation by Voyages Orsom S.L.
In case the company, if it is because of the weather or if the port authorities do not allow the departure, the full value of the ticket will be paid to the passengers or they will be exchanged for another trip on the same boat.

In case of technical failures, the full value of the ticket will also be paid to the passengers or they will be exchanged for another trip on the same ship.

Voyages Orsom, SL are registered trademarks, so it is expressly forbidden any use by third parties, of the same or of any similar identification sign that could lead to confusion about their origin or ownership, without prior written authorization from Voyages Orsom, SL , the Web is a domain registered by Voyages Orsom, SL; this domain can not be used, unless prior express authorization, in connection with other services that are not Voyages Orsom, S.L. in any way that may cause confusion among our customers or discredit Voyages Orsom, S.L.

Voyages Orsom, S.L. holds all rights to the design and / or content of this website and, especially, with an enunciative but not limited to, on products, logos, designs, trademarks, trade names, buttons, software files, color combinations and data that are included in the web.

Users and visitors are warned that such rights are protected by current Spanish and international legislation regarding intellectual and industrial property.

In no case does access to the Website imply any type of waiver, transfer or total or partial cession of the rights granted by Spanish and international legislation on intellectual and industrial property.

Likewise, and without prejudice to the foregoing, the content of this website is also considered to be a computer program, and therefore, all applicable Spanish and European Community regulations on the subject also apply.

It is totally forbidden to reproduce (except the temporary download from the Website to the hard disk of the user’s computer or to the proxy servers), the copy, use, distribution, reuse, exploitation, making second copies, sending by mail, transmission, modification, assignment or any other act that is made with all or part of the information contained in this website that has not been expressly authorized by Voyages Orsom, SL

The user undertakes to use the contents in a diligent, correct and lawful manner and, in particular, undertakes to refrain from suppressing, evading or manipulating the “copyright” and other data identifying the rights of Voyages Orsom, S.L. or of its owners included in the contents, as well as the technical protection devices or any information mechanisms that may be included in the contents. Likewise, the user will refrain from using the contents and, in particular, the information of any kind obtained through the Website to send advertising, communications for commercial purposes, unsolicited messages addressed to a plurality of people regardless of their purpose, as well as to abstain from marketing or disclosing in any way said information.

Voyages Orsom, S.L. it informs that it does not grant license or implicit authorization whatsoever on the rights of intellectual and / or industrial property or on any other right or property related, directly or indirectly, with the contents included in the web.

Users are fully responsible for their conduct when accessing the information on the website, while they are browsing it, as well as after they have accessed it. The Web User undertakes to diligently and faithfully observe the recommendations established at the time by Voyages Orsom, S.L. relative to the use of the Website. For these purposes Voyages Orsom, S.L. Will be directed to the Web Users through any means of communication through the Website.

The Web User agrees not to use any of the contents that Voyages Orsom, S.L. put at your disposal, elaborated or not by Voyages Orsom, S.L. published or not under his name in an official manner, to develop activities contrary to law, morality or public order. Those who access the Website must observe the applicable legislation, the ethical or conduct codes that may be subscribed, and the general rules of use of the website. According to these, they will abstain from carrying out conducts that, merely by way of enunciation and not exhaustive:

(a) contravene, disparage or attempt against the fundamental rights and public liberties recognized constitutionally, in international treaties and in the rest of the legal system;

(b) induce, incite or promote criminal, slanderous, defamatory, infamous, violent or, in general, contrary to the law, morals and generally accepted good practices or public order;

(c) induce, incite or promote actions, attitudes or discriminatory ideas based on sex, race, religion, beliefs, age or condition;

(d) incorporate criminal, violent, pornographic, degrading or, in general, contrary to the law, morals and generally accepted good customs or order;

(e) induce or may induce an unacceptable state of anxiety or fear;

(f) induce or incite to engage in dangerous, risky or harmful practices for health and psychic balance;

(g) they are false, ambiguous, inaccurate, exaggerated or extemporaneous, in such a way that they may mislead their purpose or the intentions or purposes of the communicator;

(h) they are protected by any intellectual or industrial property rights belonging to third parties, without the user having previously obtained from their owners the necessary authorization to carry out the use made or intended to be made;

(i) violate the business secrets of third parties;

(j) are contrary to the right to honor, to personal and family privacy or to the person’s own image;

(k) violate the regulations on secrecy of communications;

(l) constitute illicit, deceptive or disloyal advertising and, in general, that constitute unfair competition;

(m) cause, due to their characteristics (such as format, extension, etc.) difficulties in the normal operation of the service or breach the technical requirements or specifications established for accessing the Website.

Or that in any way may damage, disable or impair the website or its services or prevent normal enjoyment by other users. The Web User will be liable for the damages and losses that Voyages Orsom, S.L. may suffer as a result of the breach of any of the obligations determined herein.

Voyages Orsom, S.L. reserves the right to update the contents when it deems appropriate, as well as to eliminate, limit or prevent access to them, temporarily or permanently, as well as denying access to the website to Users who misuse the contents and / or breach any of the conditions that appear in these CU.

Voyages Orsom, S.L informs that it does not guarantee:

That the access to the web and / or to the web of link is uninterrupted or free of error.

That the content or software to which the visitors access through the web or the linking webs does not contain any error, computer virus or other elements in the contents that may produce alterations in their system or in the electronic documents and files stored in your computer system or cause another type of damage;

10.1 Responsibility regarding content
Voyages Orsom, S.L. It disclaims any responsibility with respect to any decision taken by the user of the Website as a result of the information contained therein.

Remember that the descriptions of the products or services offered on the Website are made based on the information provided by the partners of Voyages Orsom, S.L. Photographs or videos relating to products and services and trade names, trademarks or distinctive signs of any kind contained on the Voyages Orsom, S.L. they are about the actual products or services offered and offered for sale in order to provide the most information about the product or service and its characteristics. However, express mention is made of its informative and guiding nature and that these are not exhaustive, which is why:

(i) Voyages Orsom, S.L does not guarantee the accuracy of the information contained in the photographs and illustrations provided by its collaborators and, therefore, assumes no responsibility for the possible inaccuracy of the same.

(ii) Voyages Orsom, S.L. rejects any responsibility for information not directly processed by Voyages Orsom, S.L. or not published in a manner authorized by it under his name, as well as the liability arising from the misuse of the contents, as well as reserves the right to update, eliminate, limit or prevent access to them, temporarily or definitive.

Part of the web can host advertising content or be sponsored.

Also, Voyages Orsom, S.L. You have the right to carry out, during defined time intervals, Plans to promote the registration of new members in your service. Voyages Orsom, S.L. reserves the right to modify the conditions of application of promotions, extend them by duly communicating it, or proceed to the exclusion of any of the participants of the promotion in the event of detecting any anomaly, abuse or unethical behavior in the participation thereof.

10.2 Liability regarding links to other websites (links)
The links introduced in or are purely informative and, therefore, Voyages Orsom, S.L. does not control or verify any information, content, products or services provided through these websites. Accordingly, Voyages Orsom, S.L. declines any responsibility for any aspect, especially the content.

In our website there are no hyperlinks that allow the communication of your data to other web pages and there are no invisible treatments of personal data. For the use of the Website it is necessary to use cookies (understood as a set of characters that are stored on the hard disk or in the temporary memory of a user’s computer when accessing the pages of certain websites.

Cookies are used for the purpose of improving the service provided by Voyages Orsom, S.L but do not store any type of personal information related to users, the information obtained is anonymous.

The information that Voyages Orsom, S.L. stored on your computer through this mechanism consists solely of a number that identifies a user, the city that he accessed in the last session, as well as preferences such as the preferred browsing language and the date on which the cookie was deposited. Cookies help us improve our Website and provide a better and more personalized service. Specifically, they allow:

* Make an estimation on numbers and use patterns.

* Store information about your preferences and customize the Website in accordance with your individual interests.

* Speed ​​up your searches.

* Voyages Orsom, S.L. You can also register your IP addresses to diagnose any problem with our server, to administer our website and to analyze the trends of the users in general.

If you wish you can configure your browser to be warned on the screen of the receipt of cookies and to prevent the installation of cookies on your hard drive. However, if you select this configuration, you may not be able to access certain parts of the Website or may not take advantage of any of our services. Unless you have adjusted your browser settings to reject cookies, our system will produce cookies when you connect to our Website. Please consult the instructions and manuals of your browser to expand this information.

In case any clause of the present CU is declared null, the other clauses will remain in force and will be interpreted taking into account the will of the parties and the purpose of the present CU.

Voyages Orsom, S.L. may not exercise any of the rights and powers conferred in this document, which will not imply in any case the waiver of the same unless expressly recognized by Voyages Orsom, S.L. or prescription of the action that corresponds in each case.

Voyages Orsom, S.L. reserves the right to modify, at any time, the presentation and configuration of the Website, as well as the present CU. Therefore, Voyages Orsom, S.L. recommends the User to read them carefully each time he accesses the Website. Users will always have CUs in a visible place, freely accessible for any queries they want to make. In any case, the acceptance of the CU will be a previous and indispensable step to the acquisition of any product available through the Website.

These CU are governed by Spanish law. In accordance with article 29 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, contracts entered into electronically in which a consumer participates as a party shall be presumed held in place in which this one has the seat Voyages Orsom, SL Electronic contracts between businessmen or professionals, in the absence of a pact between the parties, shall be presumed celebrated in the place where the service provider is established. In case of dispute arising from these general conditions and for the resolution of conflicts, the parties submit, at their own discretion, and waiving any other jurisdiction, to the courts and tribunals of the domicile of Voyages Orsom, S.L.